Service & Support

Love it or hate it, everyone relies on technology to run their business and when something isn’t working right, your business isn’t operating at its full capacity. 

When you call the Strat-aegist helpdesk, you will be met with a kind, courteous, and knowledgeable staff member located in our Denver, Colorado support center. We can assist with a wide range of issues including common desktop support issues & software training, all the way to enterprise level and server emergencies. Our staff is trained in the Strat-aegist modus of customer care and will quickly and efficiently work with you to address your needs.

Should you need help after hours, just leave us a brief voicemail and our on-call technician will quickly call you back.

On the rare occasions when the problem cannot be resolved over the phone, we’ll send someone to your site quickly. 

If your problem isn’t urgent, you can open a trouble ticket by simply sending an email to helpdesk@strat-aegist.com.